Job Description

Responsibilities

• Develop and maintain product compliance, risk, reliability, safety and technical training frameworks.
  
• Ensure products comply with applicable legislation, regulations, SANS standards, certifications and customerrequirements throughout the product lifecycle.
  
• Manage product certification and recertification, including MASC, ICASA, ISERT, ITC and other applicable approvals.
  
• Maintain technical compliance files, certificates, test reports, risk assessments and supporting documentation.
  
• Lead technical and operational risk management, including FMEA, WRAC, risk registers and mitigation plans.
  
• Oversee RMA investigations, root-cause analysis, reliability investigations and product improvement initiatives.
  
• Analyse field failures and trends and ensure corrective and preventative actions are implemented.
  
• Manage field services safety and support the ongoing implementation of the ISO 45001 safety management system.
  
• Oversee investigations into incidents, technical failures, non-conformances and safety events.
  
• Lead and develop Technical Trainers and ensure effective, competency-based technical training across branches and sitesOwn the development, approval and document control of technical training material, assessments and competency standards.
  
• Support product development, testing, validation, change control and release processes by ensuring compliance, risk, reliability, safety and training requirements are addressed.
  
• Monitor regulatory changes, support audits and ensure findings and corrective actions are closed.
  
• Provide compliance support for RFQs and tenders when required
  

Education, experience and competencies

• Bachelor's degree in Engineering, Risk Management, Safety Management, Compliance or a related technical field
  
• Minimum 5 years' relevant experience in product compliance, technical risk, engineering compliance or product reliability
  
• At least 3 years' experience managing technical or multidisciplinary teams
  
• Experience in mining, industrial or other safety-critical environments
  
• Strong knowledge of MHSA, OHSA, Section 21, Regulation 8.10, ISO 45001, SANS and applicable certification requirements
  
• Experience with FMEA, WRAC, risk assessments, ICAM/root-cause analysis, RMA and reliability processes
  
• Strong technical report writing, data analysis and document-control skills
• Training/facilitation, OHS, Quality, Risk Management or ISO 45001 qualifications will be advantageous